It was working, but now, nothing but orange loading dots. What is the workaround? Are there any plans of fixing Cascades for IE?
Ah, OK, I see what's happening. Your IE 11 is set to Compatibility Mode for this app. This mode mimics IE 7, which Story Maps doesn't support.
You should be seeing a "Sorry! This story is not supported in Internet Explorer before version 11" warning message, but it looks like the way we chose to display that doesn't work in Compatibility Mode. We will fix that warning display on our end, but in the meantime, could you turn off Compatibility Mode? I think it's under Tools > Compatibility View settings.
I'm honestly surprised this was working until recently, as the code for this hasn't changed in about a year. Maybe your IE's settings have changed recently? Or you were using a different computer with different Compatibility View settings?
We have tested quite a few different cascade stories and they all appear to work correctly on Internet Explorer and Edge. Can you provide some more detail so we can investigate:
Thank you for the reply:
Here is the story map link:
IE Version Info:
OS: Windows 10 Enterprise
Using just the view with IE (link on a website). The main page is www.anc15-33.com<http://www.anc15-33.com>. The “More Information” button links to the story map.
No, I’ve always logged on in Chrome and used the builder to update the story map.
Thank you for your help!
Vanessa Bauman, GISP
I'm working with Stephen to try and track down this problem. We've gotten this story to successfully load in IE 11 (Windows 10 Enterprise) on our end.
Could you try two more things for me?
First, try doing a hard reload of the page by holding down the Control button on your keyboard while you click the Refresh button on your browser.
Second, if that doesn't work, try opening IE's Developer Tools by pressing F12 on your keyboard, and then reload the page. Switch to the Console tab in Developer Tools and let me know if there are any errors reported while the page tries to load.
Thank you for the help!
The hard refresh did not work.
Here is what I see using the Developer’s Tools:
That worked! Thank you!
Yes, the compatibility mode setting could have been changed on our end. I will let our IT folks know.
Thanks for updating the warning display; that will no doubt help many others in the future.
I appreciate the prompt support!
Your link seems to open for me with IE11 (on Windows 7 64-bit)
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