help, i have a feature layer stored in ArcGIS Online and i can export it no problem (but them i am the administrator) but my other users can't export the data, they don't get the option even thought i have enabled "Allow others to export to different formats."
what am i missing?
thanks
Stu
Hi Adrian,
thanks for the quick reply, they don't get any option to export, all they get is:
'open in map viewer'
'open in scene viewer'
'open in ArcGIS desktop'
Have you followed the Extract Data—ArcGIS Online Help | ArcGIS workflow?
Ask the users to clear the cache of their browser and try again.
thanks Jayanta, yea i've followed the workflow, i have asked one of the users to clear their cache to see if that works, i'll post an update later on
Stu
Hi Stuart,
Do the other users have the ability to create content in ArcGIS Online? When you perform the export it creates a zipped file (i.e. zipped File Geodatabase) under your content. If users don't have permissions to create content in AGOL they won't be able to perform the export.
Stuart,
Are there any export options for "others"? Or are none showing? Can you share this data on this thread?