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Upgrading maps for office from 2.1 to 4.1 crash old maps

Question asked by on Jun 21, 2017
Latest reply on Jun 22, 2017 by jayanta.poddar

When upgrading maps for office from a version older than 3 to version 4.1 the old maps crash when trying to update them to the new version with the migration add-in as is suggested online. What could be the possible reasons for it crashing?