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Attempting to add or preview TIFFs cause ArcMap to close and send error report

Question asked by mccord_gis on Jun 16, 2017
Latest reply on Jun 26, 2017 by g.doerffelmysynergis-esridist

When I attempt to add a tiff to my map or preview it in catalog, Arcmap and Catalog close out and a 'send error report' window pops up. This only happens with tiffs exported from correlator3d. I can preview the tiffs in photo viewers and other mapping programs, so why does arcmap crash?