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ArcGIS Server - statistics report is empty

Question asked by infrabel on Jun 7, 2017
Latest reply on Jun 29, 2017 by jdavis1016

Services on our DEV server are slow and I would like to figure out why using the statistics reports in ArcGIS Server Manager. But the reports I see are empty, unlike those in our TEST, ACC and PROD environments (see picture below). I have checked the ArcGIS Server Administrator Directory and all settings for usage reports are identical in all environments (see second picture below). Any idea why?

We use ArcGIS for Server 10.3.1 on a Windows Server 2012 R2 Standard.


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AGS Administrator DirectoryAG Server Manager