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Link in ArcGIS Online "My Content" to Survey 123 not recognised by FireFox and Safari.

Question asked by jtangenberg on Jun 7, 2017
Latest reply on Jun 8, 2017 by jtangenberg

I am new to using Survey 123, I am using a Mac with Firefox and Safari when I choose to open a survey 123 item from my content or the details page I receive the following error in Fire Fox  -

 

"Firefox doesn’t know how to open this address, because one of the following protocols (arcgis-survey123) isn’t associated with any program or is not allowed in this context.

 

    You might need to install other software to open this address."

 

In Safari it says "Safari cant open specified address ..."

 

ArcGIS Online is giving me a URL that looks like this:  "arcgis-survey123://?itemId=..."

 

So I understand why it doesn't work, but I need to explain to others how to use this tool. Am I supposed to say "don't use the link in 'my content'?" / Edit the link somehow that I cant see?survey 123 form

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