AnsweredAssumed Answered

'Collector has stopped'

Question asked by EngelenGroen on Jun 7, 2017
Latest reply on Nov 9, 2017 by JeanYves.Landry_ERM

Hello, Recently we bought an Samsung Galaxy Tab A (v6) and installed the (latest) Collector app for Android. When we download our own editable map from our online environment, and want to start it offline, it displays the message: 'Collector has stopped' and doesn't open the offline map. I can't find any faultcode. I've tried several times to download it again, but it keeps displaying the same fault. Anyone got a solution?