'My Organization' Folders Have No Maps

Discussion created by beaton on Jun 6, 2017
Latest reply on Jun 7, 2017 by mphaterpekar-esristaff

Hi! I just installed the Creative Cloud Add-On (super excited about this release!). Once I logged in and made the map extent, I tried to add layers from 'My Organization' unsuccessfully. I can see the appropriate folders within 'My Organization', however all of my folders are empty.


In ArcGIS online, the folders have maps in them, so I should be able to see these maps in the extension. I watched the YouTube videos about tagging and I did all of that correctly. I'm wondering if anyone would know why I'm not seeing any of my maps in the extension.


Any help would be appreciated! Thanks!