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Survey123 not opening from link in Word document.

Question asked by nmarioni on Jun 5, 2017
Latest reply on Apr 3, 2020 by ZWang-esristaff

I needed to send out a Survey123 link through a word document that people will have access to through Google Docs. Unfortunately, I get the following error (see screenshot) when I try to access the link within a Word document. Several people on my team have tried this, using different survey links and versions of Word (I'm using Microsoft Office 2016). No error occurs when the link is accessed in a PDF document, only a Word document. Is this a known limitation? Participants can of course copy and past the link from the Word document into a browser, but we'll be working with Citizen Scientists and the goal is always to make things as easy as possible for our volunteers, especially when they will be accessing the survey repeatedly. Thank you in advance for your input!