The past few days Survey123 Connect has been crashing a lot. I crashes when I try to edit or refresh surveys in Survey123 Connect. It crashes when I close the Survey123 application after collecting data on my Windows PC during testing.
Hi. Are you running on Windows Server 2012 R2? If not, what OS are you running? Try removing the AppStudio-WindowsLocation7.dll file from \Users\Username\Applications\ArcGIS\Survey123ConnectforArcGIS\position and then launch Connect again. Let us know if this improves things. Thanks.
I am having the same issue. I tried your advice and it still keeps crashing. I am using Windows 10 OS.
I am also having this issue on a Windows Server 2012 R2 machine. I tried the suggested fix to no avail. Is the app not supported on that os? Thanks!
I am also having this issue on a Windows Server 2012 R2 machine with the latest 2.4 release.
If you are using 2012 RT - you will need to delete both:
AppStudio-WindowsLocation7.dll files from \Users\Username\Applications\ArcGIS\Survey123ConnectforArcGIS\position and then launch Connect again.
Retrieving data ...