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Data Store (relational) 10.5 - failure during configuration

Question asked by ahooperesriaustralia-com-au-esridist Employee on May 29, 2017
Latest reply on Aug 3, 2018 by jpeppard-esristaff

Enterprise ArcGIS 10.5 environment.

Federated and certificates applied.

Windows Server 2012 R2

Using IWA and working as expected.


Installed ArcGIS Data Store 10.5 on a separate, dedicated VM (vmware).

When configuring the data store via https://localhost:2443/arcgis/datastore, I am prompted with the error:

Machine ‘https://<machinename>.<domain>:6443/arcgis/admin/data/registerItem’ returned an error.

‘Error registering item. Failed to encrypt the data store connection string. Please check the logs for more information’

The data store logs reveal:

FATAL: password authentication failed for user: “<username>”

The user "<username>" is the database admin user for the relational data store.


The cmd utility provides the same error.

Running the config from another client and browser produces the same error.

Any thoughts or ideas?


Update: Tile data store does not encounter this error.