jessicacelis_usfs

Recovering Data after Survey123 Update

Discussion created by jessicacelis_usfs on May 17, 2017
Latest reply on May 18, 2017 by JHasthorpe-esristaff

To whom it may concern,

 

I wanted to start this discussion mostly to inform Survey 123 users that if your draft or outbox surveys disappear all is not lost. I had several surveys in draft form and in my outbox for 2 different surveys I created; one day I opened Survey123 on my iPad only to find that the software had gone through an update and all of my drafts were missing from my surveys. You can imagine my horror. However there was a simple solution and it has worked twice now. 

1. Open Survey123 and hit the menu button when you are on the "My Surveys Page" (it should automatically pop up that way)

2. Click on the "Settings" option under the menu drop down and then click on "Advanced" at the bottom oft the settings page.

3. Under the Advanced settings click on "Fix database" and your draft and outbox surveys should restore exactly as you had them.

I hope this helps people!

 

Jessica Celis

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