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Web App Builder Print Widget BUG.  Preserve Extent Will Distort Labels.

Question asked by bcarman495 on May 11, 2017
Latest reply on Dec 15, 2017 by rpurse_EFDC

I have a custom Export Web Map Task that I call on with the Web App Builder Print Widget.  This works great for the most part, but I've recently discovered a bug.  Not sure if it's my custom print template or the widget, but here is what's going on:


When I go to use the print widget inside my web app, I like to go in to advanced settings and ask that the widget preserve the extent of the map, rather than the scale.  However, if labels happen to be enabled in my app, the resulting print will be completely useless due to the labels being distorted to the point that they obscure the entire map.  See attached map jpeg.


If I ask the widget to preserve scale rather than extent, there is no issues with label distortion.  I usually would much rather preserve the extent of the map, because preserving the scale ends up cutting out much of what I want to be seen in the map.  See other attached jpeg.  Both of the attached maps were created using exactly the same print widget settings, except one uses "preserve extent," and the other uses "preserve scale."


Has anybody else encountered this?  Is there a work around that would allow me to preserve extent and leave my labels enabled as well.  Can I have my cake and eat it too?


Thanks for any assistance!