I know this has happened to other users and I have not seen a solution to what appears to a bug in the Map Tour Story Map app. I am unable to add a custom logo, when I upload a photo it just reverts back to the ESRI logo or nothing happens. Any fix?
ArcGIS Configurable Apps
Does the logo fit within the 250 by 50 px requirement: Story Map Tour Tutorial | Story Maps
Is the url using http or https?
it is the right size. it is http - map is public from an organizational account
photo is stored on flickr
Can you share the link to the image?
If you use web debugging tool, is there an error received in the request to save the image?
Retrieving data ...