AnsweredAssumed Answered

Collector App not syncing

Question asked by LANDVEST on May 8, 2017
Latest reply on Nov 1, 2017 by cjstrong

Environment:

  • ArcGIS Server Enterprise Standard 10.4.1
  • SQL Server Standard 2012
  • Collector 10.4.2 Android
  • Web map hosted on AGOL

Accessing the map and taking it offline initially works just fine; existing features in the FS appear in the offline map as well. Able to navigate & collect just fine. When I sync, the process runs, error but nothing is pushed up. If I make edits elsewhere (using the FS OR editing directly in desktop), no changes are pulled down either. No errors in the server logs. I tried connected via WiFi as well as (4G LTE) Cellular and still nothing syncs.

No attachments or related tables. Editor tracking enabled and two fields have domains.

 

I'm at a loss as to where to start diagnosing this problem.

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