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Why completed Tiles are zero on a map service with cache?

Question asked by mik1971 on May 7, 2017
Latest reply on May 8, 2017 by rastrauch

Hi,

 

We have a working map service with tile cache.

 

The "View Cache Status..." gets the following window

 

 

Why completed Tiles are zero on a map service with cache?

The version is 10.3

 

Any help would be greatly appreciated.

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