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Deauthorization

Question asked by pioska92 on May 1, 2017
Latest reply on May 2, 2017 by pioska92

I have a problem with my ArcGIS for Dekstop v.10.3.1. I need to reinstall a program, so I tried to deauthorize my license. And here is the problem. When I checked ArcGis Administrator there was nothing. Here is screenshoot how it looks: 

 

I downloaded ArcGis deauthorization tool, but the process failed - neither automatic nor offline wasn't working. Do have any ideas how can I fix that?

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