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IOS Crashes

Question asked by Ronald.Knepper_AtkinsNA on Apr 25, 2017
Latest reply on Apr 27, 2017 by Ronald.Knepper_AtkinsNA

So today we were out collecting data with the same form as used previously.  There were 2 of us collecting both with the current version of Survey123.  We were in some very poor service areas so attempted to switch to airplane mode to help with battery life.  I am using Android and no issues.  My partner is using the most recent IOS on his IPhone.  He was having constant crashes mid entry loosing data in airplane mode, about 50% of his attempts crashed.  Took it out of airplane mode and it improved a little but we determined it would still crash when he had no service.  It would always crash after attempted to take a photo.  A bit of a pain, he ended up saving as a draft before each picture attempt so if it crashed he did not loose all data.  Any ideas on this?