AnsweredAssumed Answered

ArcMap 10.4.1 Crashes in RDP

Question asked by m.c.hunt330 on Apr 22, 2017
Latest reply on Jun 23, 2017 by shantanu9031

Windows Server 2016

ArcGIS 10.4.1


I've installed ArcGIS 10.4.1 on Windows Server 2016. When I connect to the server through Remote Desktop, ArcMap crashes on launch. ArcCatalog will launch while connected in RDP. However, I can launch ArcMap without any issues when physically on the server. I can open ArcMap on the server and then remotely connect and it will continue to function, but it will not launch a new instance.


I'm pretty sure I initially installed it while connected through RDP, but I uninstalled and reinstalled while not in RDP and that didn't change anything.


Any ideas? I've hit a dead end. Thanks.