AnsweredAssumed Answered

Survey 123 crashing on iPad while taking photos

Question asked by k.brown on Apr 5, 2017
Latest reply on Oct 5, 2017 by Philip.Wilson-esristaff

Survey 123 has been crashing and it appears to occur while collecting photographs from within the app and only if the photo is within a repeat.  Has anyone else experienced this?  We are using iPad Pros and Survey123 v1.10.25. 

 

I thought perhaps it was due to a specific form or specific iPad; however, I just created a new form that is very basic.  The photo question within the repeat only has one additional question asking for a photo description and was pushed to a brand new device.  A repeat is necessary because we need the flexibility to capture an unknown number of photos per survey entry.       

 

Just curious if others have 1) been successful at utilizing the photo feature within a repeat on an iPad and 2) what is the proper way to report this as a potential bug to ESRI.

 

Furthermore, when the app crashes, all entered survey information is lost.  What is the best way to suggest to ESRI about possibly implementing an auto-save feature?

 

Thanks

Outcomes