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Issues Creating an Initial Administrator Account - Portal for ArcGIS

Question asked by LAMATAGIS on Apr 5, 2017
Latest reply on Oct 13, 2017 by geoinformacao

I had a server crash (thank God I had backup), and had to re-install everything (ArcGIS License Manager, Server, Desktop, Portal for ArcGIS, Sql database, everything!). Everything but the Portal was reinstated. My first attempt at creating the Initial Administrator account using the user name and password I used before the crash (I must mention that I had a very vibrant and data rich Portal before the crash), produced this error.


I then changed the user name and got the following error.

I don't have a clue what this means. Can someone help me please.

Also, all my map services are gone, is there anyway I can recover them?