AnsweredAssumed Answered

error trying to install web adaptor for portal

Question asked by travis.slack on Apr 4, 2017
Latest reply on Apr 4, 2017 by travis.slack

So I had everything working 100% and the server housing or AD server died and had to be created from scratch. As such, everything stopped working for me.


I've uninstalled everything, rebooted to start the process over. Im following this Tutorial: Creating your first Web GIS configuration—Portal for ArcGIS (10.3 and 10.3.1) | ArcGIS Enterprise 


So I installed Portal no problem, created my default admin. Services.msc shows portal running. 


Next I install web adaptor, give it the name portal and and get to the screen where I fill out the URL and username/pass. This gives me the error: " Unable to configure Portal with the Web Adaptor. Please make sure that the Portal machine is running and that the account specified has administrative privileges to the Portal."


or sometimes



" Failed to get administrator token from Portal. Please verify that the Portal URL specified can be accessed successfully."


Portal IS running and the account DOES have access. Its the account I created during the initial set up. Why isn't this working? Any ideas?


This is what my portaladmin looks like