we are students. we are using this account from arcgis online and today was suspended de account.
the point is that we submit the next April 6. do you know how we can activate the account for 1 week?
talk to the course instructor, I suspect student credits are allocated through the main academic account.
You will can add more credits in your ArcGIS Online user through your ArcGIS Online Administrator.
ok i will try. could i add not more than 5 credits? i mean, i can´t pay for one huge pack of credits.
If it is an educational account... your ability to buy credits doesn't exist... at least in our institution. Credits are managed by the academic institution. Just check... see if you even have the option... you can bail at any time.
You have two option depends your account, if your account is educational your administrator can gives more credits to your user or if you are work with a trial account you can not add more credits without buy them.
ok. my account is trial. could you especify us with page can we pay for more credits.
You have to contact your local Esri office.
Sounds like if you can't wait until Monday... you might have to 'trial account' again
i will chat with my workgroup about that. thank you mates !!
good morning, If you are from colombia could you contact your ESRI local distributor +57 1 6501575 or email me with your contact info to firstname.lastname@example.org with your Phone number, email, name, and organization address. Best regards,
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