Start up crash in VM

Discussion created by ahooperesriaustralia-com-au-esridist Employee on Mar 30, 2017
Latest reply on Sep 25, 2017 by NSWRFS

Survey123 & Operations Dashboard are crashing on start up in a windows 2012 R2 VM.

The only other discussion I could find was this problem, but the resolution did not solve our issue.


  Problem Event Name:                     APPCRASH

  Application Name:                           Survey123ConnectforArcGIS.exe

  Application Version:               

  Application Timestamp:                  584e48c4

  Fault Module Name:                        AppStudio-WindowsLocation.dll

  Fault Module Version:           

  Fault Module Timestamp:              5824ee82

  Exception Code:                               c0000005

A colleague span up a similar VM and had Survey123 crash with OpsDashboard working.

My next thoughts are to test if it is a VC redistributable problem.