AnsweredAssumed Answered

Losing Data When Answering Phone Call

Question asked by jmcc on Mar 21, 2017
Latest reply on Mar 22, 2017 by jmcc

We are using Survey123 on a smartphone. Sometimes we are nearly finished adding all the data to the survey and a phone call comes in on the smartphone. If the call is answered when we go back to the survey it refreshes and the data that was input, but not yet saved is lost.

Anyone any solution to this other than not using smartphones for surveys?

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