Using ArcGIS Pro 1.3.1 and doing a tutorial from Getting to Know ArcGIS Pro Chapter 4, some students are able to click a "map notes" template and add them, and others are not. When some of them click one of the Map Notes icons, nothing happens, others get the feature layers in the contents and can create notes. The ArcMon suggest that a process was called, but nothing happens. New to ArcGIS Pro this year. Don't know if/where event logs are kept. What is different about individual maps that would cause this error? What requirements are we missing? Is there a tool /python command to run that would give an error message to look at? Playing stump the professor; they won.