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GP Service Multiple Processes from MXD

Question asked by lloydbronn on Mar 9, 2017
Latest reply on Mar 9, 2017 by lloydbronn

I have a GP service that generates a PDF report for a country based on a click event. This report includes charts generated on the fly with matplotlib, sourced from rasters. It also includes symbolized raster images exported from an MXD. While testing, we've found that if two users try to run the service at the same time, it errors out for both users. The browser console.log displays: "unable to complete operation."  The ArcGIS server logs displays: " MapDocObject: Unable to save. Check to make sure you have write access to the specified file and that there is enough space on the storage device to hold your document. Failed to execute." We don't get these errors when we run the process one at a time.I'm assuming that the MXD can only be accessed by one user at a time. Is there a way for the server to queue users if more than one are trying to access this process at the same time? Would saving multiple numbered copies of the MXD solve the problem?

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