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What to do about ArcMap crashing when zooming in Layout view

Question asked by naturesprez on Feb 28, 2017
Latest reply on Feb 28, 2017 by Dan_Patterson

When I swap to layout view and attempt to zoom to an extent in my data frame it immediately crashes. This happens when I use the data zoom tool, or when I try to zoom to a layer. What is going on? How can I fix this? I am using ArcGIS Desktop 10.4.1, and I don't get technical support?!?!