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Why does it say "Error - This file type is not supported" when I'm trying to add a jpg?

Question asked by nomispc on Feb 27, 2017
Latest reply on Feb 28, 2017 by nomispc

I'm trying to load a jpg image from my PC into ArcGIS on-line and I keep getting the error message saying "This file type is not supported" when according to the Help menu jpgs are supported.

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