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How can I switch from level 1 user to level 2 user?

Question asked by dlewan on Feb 22, 2017
Latest reply on Feb 22, 2017 by dlewan

I do not currently have the option of using Web App Builder in my AGOL account, there is only the option for creating a web app from template.  I read online that you must be a "level 2" user in order to access WAB.  Does anyone have suggestions to access WAB? or did AGOL change something?  You can see the option is not available as see in all examples online.