AnsweredAssumed Answered

"Creating form item" during publishing to Portal from Survey123 Connect hangs

Question asked by DistantLeaf on Feb 21, 2017
Latest reply on Mar 28, 2018 by

Hi, thank you in advance for the your inputs.

I think I know what the problem is, and need some guidance to whether or not this can be solved. We have a Portal and Server setup here, and the servers are not connected to the internet. I think that (even through I'm publishing a survey from a PC with access to the internet) the server can not reach the XLS Conversion Service to create the xForm. Is there a way around this? Could I host the XLS conversion service privately? Or could I manually upload the xForm?

Here is the information I could gather:

1) When I try to publish a Survey123 form to the Portal it stops at this point:

2) The feature service is uploaded correctly to the Portal:

3) However, the xform service is not being created and/or pushed to the Portal. This is the log from the publishing:

The survey "staging" folder has this in it, is there some way to publish this manually?

I appreciate the time taken to look through this problem.