ESRI Runtime engine license

[Ravi_Nigudkar]

I have installed ArcGIS 10.1. It has its own license file. I have another software. It needs ArcGIS runtime engine license.

I have installed that too. Now both ArcGIS and my software does not work.

Can some help me understand why ArcGIS does not recognize its own license file provided by ESRI?

Your help is appreciated.

[JayantaPoddar]

More details would be required, like the type of licensing (Single-Use/Concurrent), error message, etc.

I would recommend you to contact the Esri Tech Support team /Esri Distributor. They can work closely with you to resolve the issue.