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Is there a way to get the basemap to stick on webmap after a refresh?

Question asked by cschauf on Jan 27, 2017
Latest reply on Jan 27, 2017 by cschauf

Specifically, I work for a non-profit electric distribution cooperative and we have a web application I built with web builder. The default base map is bing maps with satellite imagery. We have users who when dealing with a large amount of electric outages like in the case of a storm or something will switch their basemap to something with very little detail. Like the light gray canvas or something. Well from our outage management system I can right click on an outage and "Zoom To" it on the map. But when I do that it automatically changes the basemap back to the default. Anyone know any way to make it not do that by changing the web app or web map in Portal?