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why do my popups have same settings but different look?

Question asked by sluhr on Jan 19, 2017
Latest reply on May 3, 2017 by MidnightYell2003

 VERSUS    

 

These are popups in my web map. I want to get rid of the line and extra space in the first popup. There is nothing different about how I made each popup - each has only the title and photo link. Why do they present differently? Image size? Image dimensions?

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