AnsweredAssumed Answered

Unable to download map

Question asked by trace.stanford9 on Jan 5, 2017
Latest reply on Feb 21, 2019 by kulasdn

I'm trying to download a collector map for offline use, but it pops up with an error that says

"Unable to export tiles. Tiles available only for levels (2,3,4,5,6,7,8,9,10,11,12,13,14,15,16,17,18,19) hence not able to export tiles for this specified levels (0,1,2,3,4,5,6,7,8,9,10,11,12,13,14)." I've tried caching my hosted tile layer at all levels (0-19), and other level ranges as well, but I just can't get the map to download at any level of detail.  I've read in older posts that hosted tile layers are not supported for offline download. Is that still the case, or am I simply doing something wrong?