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KMZ loads but will not display JPG images in popup?

Question asked by bkirchhoff on Dec 30, 2016
Latest reply on Jan 4, 2017 by CAndrews-esristaff

I have a KMZ that loads and correctly displays JPG images in a popup in Google Earth Pro.  When I load the KMZ into AE I get the point markers and a popup for each when when clicked, but the JPG image does not show.  Instead I just see a small box with x icon where the JPG should be.  This is all being done locally on one machine.  I have seen some posts suggesting the paths to the JPGs might need to be rewritten, but the paths as embedded in the KMZ are entire, not relative...  Anyone had this problem and solved it?