I am trying to figure out which fire truck we would send in case of a far away emergency. The truck would be chosen so as to minimize the impact on service areas and overall response time. So we kind of want to create a reverse service area / closest facility hybrid. This product (CAD Analyst | Strategic Planning for Computer-Aided Dispatch ) is something that would be perfect, but was wondering if we could just use ArcMap instead.
I am using ArcMap 10.3.1 with ArcInfo License