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Why can I not delete an ArcGIS Online account or an ArcGIS Online organization?

Question asked by mnadas on Dec 9, 2016
Latest reply on Apr 24, 2018 by bee_bhagani

I created a user and now want that user to be joined to a different ArcGIS Online account, but it is stuck with the Dummy Organization it created. I also have a previous work ArcGIS Online account that I would like to delete, but I cannot because I no longer have access to that work email and recently changed jobs. But I think that it's tied to my.esri.com while ArcGIS Online is tied to my new work organization's account.

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