Ranking table in geonet community is wrong. the points of account doesn't match with ranking table
some accounts have points in ranking table lower than they get.
I noticed that also. On the "Home" page, under "Today's Leaders", if one clicks on "Top 5" and "My Rank", it displays different values and people from one table to another. I saw this also several days ago, but assumed at the time the system was running slow. Maybe it is on ongoing Jive issue?
Also, on the Leaderboard clicking on "Top 20" produces this message:
This occurs with both Firefox and Internet Explorer.
Chris Donohue, GISP
Also general rank is wrong
This has been noticed by myself and Rebecca Strauch, GISP at least and commented on in another space. Good to see that there is other confirmation. Timothy Hales... double flag
Thank you everyone for bringing this to my attention. I have been working with Jive on this issue, and it seems to be related to some gamification bugs. We have yet to come up with a resolution. I will add your experiences to the support case.
noticed that as well.
But I have to admit that seeing 10.000 points next to my profile isn't that bad.
Apart from the points being different, the actual rank is all messed up, I am now at +100 or so.
yes.. you will see you have X points, then clck ontop 20, then your point and it may be there... or is it on the second time...
I think things are not fully resolved.
Same with the 'get involved' leader board, you points will be wrong, until you click on the top 20 and for doing that apparently you get updated
We are still working on this issue. Unfortunately our gamification provider has given little information on a resolution timeframe. Your lifetime points in your profile should be correct; however, it is the lifetime rank that is off. Until we get this resolved, you can go to GeoNet Contest to see your ranking for the current year.
The contest is wrong for me too
I have been at 750 Points for over a week. I know I have asked at least one question and answered a few.
Pulling your numbers on the back end I show your points at 1665 and ranked in the top 80 for this year. Could you send me a full screen shot of the leaderboard with your name on it (email@example.com)? My points are showing correct, and so you should be in this particular view.
The ranking is all messed up. Note the 2 points totals are wildly different, and I used to be at 20th or so.
From the get in the game section GeoNet Contest
your posted rank is still wrong indeed... to see your current rank... press on the Top 20 link, ... that is current... press on the other and you are back to wrong. Timothy indicated that it is in the process of being fixed... there is still 6 month left before this becomes an issue
I have heard they will be pushing an update later next week. I have not seen the release notes, so I am not sure if this issue will be included. I have kept steady pressure on them, so they know this is a high priority item for us. I appreciate your patience while we get this resolved.
Looks like Jive has finally gotten the leaderboard issue fixed. Your ranking points should now match your profile points. Let me know if are seeing any other leaderboard issues. Thanks!
Yes, Timothy Hales it is fixed . thanks that is great.
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