Unable to launch Arcgis Portal 10.3.1

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11-29-2016 09:51 PM
mohannainar1
New Contributor III

I Installed arcgis portal 10.3.1 in windows server enterprise 2007 SP2 . I completed the authorization it was successful , when I open the portal url(https and port is 7443) it says "The site can't be reached" . Can anyone help me on this issue . 

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DerekLaw
Esri Esteemed Contributor

Hi Mohan,

FYI, "windows server enterprise 2007 SP2" is not a supported OS for Portal for ArcGIS 10.3.1,

Portal for ArcGIS 10.3.1 system requirements—Installation Guides (10.3 and 10.3.1) | ArcGIS for Serv... 

You should upgrade your Windows OS to Windows Server 2008.

Hope this helps,

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2 Replies
DerekLaw
Esri Esteemed Contributor

Hi Mohan,

FYI, "windows server enterprise 2007 SP2" is not a supported OS for Portal for ArcGIS 10.3.1,

Portal for ArcGIS 10.3.1 system requirements—Installation Guides (10.3 and 10.3.1) | ArcGIS for Serv... 

You should upgrade your Windows OS to Windows Server 2008.

Hope this helps,

mohannainar1
New Contributor III

Thanks Derek . Sorry my mistake , its windows 2008 server enterprise . I resolved the issue due to proxy servers i am not able to access the portal . After disabling the proxy i could able to access it .