AnsweredAssumed Answered

WAB NearMe Widget: cannot enable routing

Question asked by KGorton-esristaff Employee on Nov 18, 2016
Latest reply on Mar 4, 2019 by jjohnson_washoe

How do I enable directions (routing) in the WAB NearMe widget?


I'm helping a client set up a WAB app with the NearMe widget and he needs to including directions (routing) to the items in the results list.

The doc for the widget says:

Routing is enabled and disabled in the application settings of the ArcGIS Online item page of the map used by the widget. If you see the message To enable directions, ensure that routing is enabled in the ArcGIS Online item on the Directions tab and you want to enable directions, go to Application Settings on the items detail page of the map you are using, recheck the routing application setting, and save the map.


The map has routing enabled:



and yet directions are still not configurable in the widget:


Any suggestions are appreciated.