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ArcGIS Server publishing fails due to 0x80040111 ClassFactory error

Question asked by sondickerson on Nov 17, 2016
Latest reply on Nov 18, 2016 by patel1684

We have ArcGIS 10.3 installed on 3 windows 2012 servers that participate in a site configuration.  Last week I installed the 10.3.1 Geocoding Maintenance patch on all three.  But now, we can't publish consistently. 

 

Nearly every other time, we get the Packaging succeeded, but publishing failed error, when attempting to publish a service.  Upon reviewing the GP Results, we get the following

 

Failed.

AutomationException: 0x80040111 - ClassFactory cannot supply requested class

Error:  the servers publishing job didn't succeed.

 

In the arcgis server logs, we get the following errors:

 

The containing process for System/Publishing Tools job 'jobname' has crashed

 

All three servers have the same patches installed.

 

ArcGIS 10.3.1 for Server
ArcGIS 10.3.1 for Server Geocoding General Maintenance Patch
ArcGIS 10.3.1 for Server Security Update 2 Patch

Esri Roads and Highways 10.3.1 for Server

 

Any ideas regarding solutions, would be greatly appreciated.

 

Thanks very much,

Sonia

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