AnsweredAssumed Answered

Using XGPS150 directly with iOS

Question asked by biwamoto on Nov 9, 2016
Latest reply on Jan 11, 2017 by KDonia-esristaff



We have a Dual XGPS150 that we are trying to use directly with Collector, we frequently collect points in areas with poor cellular reception so any help with this would be appreciated.



iPhone 7 with iOS 10.1.1

Collector 10.4.0

XGPS150 with firmware updated to 1.3.4

(I have tried with previous OS and GPS versions and was unsuccessful)


I can successfully pair the GPS device with my phone using bluetooth (confirmed to be working with Dual Status Tool app), and then I can select and add my receiver in Collector, but when I open any map, I get the error message, "No Information Received: Your receiver is connected but not sending information. Ensure your receiver is configured correctly". We have tested this on a coworker's iPhone and it did not work for him, but it does work successfully on another coworker's Android phone with the recent 10.4.0 update.


Our device is listed as compatible in GPS receiver support—Collector for ArcGIS | ArcGIS, although it indicates 'Bluetooth firmware version of 2.0.0 or later'. I am not quite sure whether this means the phone or the device firmware or something else...I believe I have the latest updates for both.


Thank you