Publishing Service Issue - No Features are Published

[ChadTinsley]

This problem just started happening over the last month or so. I publish services on a very regular basis and don't know what has changed that is causing the problem. When I publish a service none of the features in any of the layers are published (just empty layers). I don't get any sort of error. This happens whether I host using ArcGIS online or our own ArcGIS Server. Any thoughts out there on what could be causing this? I have been occasionally using the workaround of just adding the geodatabase, but I don't want to always resort to this and have to update symbology in ArcGIS online every time.

Thanks, Chad

[KellyGerrow]

Hey Chad, 

This sounds like there may be an issue with the data or the publishing process. I highly recommend contacting technical support to look into this specific issue further. 

What version of ArcMap are you using to publish the data? 

Can you share a map package with the data?

-Kelly

[ChadTinsley]

Thanks for responding, Kelly. I actually just sorted it out. I only did 2 things, I don't know which one solved the issue yet: I restarted by computer, and I unchecked KML capabilities. After I did those things everything started working again.

Chad

[KellyGerrow]

HI Chad,

Thanks for letting us know how you resolved the issue. If the issue comes back, please contact support as this looks like something that needs to be investigated and addressed.

-Kelly