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I can't seem to configure my popup for a certain layer

Question asked by ksjosh82 on Nov 2, 2016
Latest reply on Jan 18, 2019 by cocgisadmin

I can't seem to configure a popup in ArcGIS Online.  I have enabled and disabled multiple times and even removed the layer and readded it.  I click on Configure Popup and nothing happens.  What is going on with this?