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Why can't I enable my web app for offline use?

Question asked by Miriam_W91 on Sep 26, 2016
Latest reply on Sep 26, 2016 by Miriam_W91

I'm trying to prepare a web app for offline use - just viewing and not editting. Currently only certain layers are showing up when I try going offline, and I can't see the option to enable offline mode in the settings tab of my web app (or the web map behind it). 

Any suggestions?