Data Gone from D2M but in on my computer

ClayTumlin · ‎09-21-2016

I downloaded Drone2Map this morning and processed 80 images... everything processed and showed up... I closed out of D2M and now upon reopening D2M, none of my data shows up. Even double clicking the filename.d2m only opens the program and does not load the project.

Nothing shows up under my data nor 2d Projects in the TOC.

Drone2Map for ArcGIS 1.0.1.498

BrigThomas · ‎10-03-2016

I have the same problem in both 2D and 3D.

JamesTaylor3 · ‎10-05-2016

In Drone2Map 1.0 and 1.0.1 double clicking a *.d2m file doesn't open the project, that feature is being released in version 1.1.

As far as the missing data a couple things to check:

I assume you reloaded the project via "Open" on the "Project" tab and 2D Products in the Table of Contents is empty?
Check C:\Users\<user>\Documents\Drone2Map Projects\<project>\products\2D for tiff files

If you can send me the log file in a message I can diagnose this for you.
Edit %LOCALAPPDATA%\Programs\ArcGIS\Drone2Map\Bin\data\config\log.json
Change the logLevel to "debug"
Start D2M, open the project and run processing
Send me %LOCALAPPDATA%\Drone2Map\log\d2m.log

BrigThomas · ‎10-05-2016

To Clarify the products are there. The ortho tif, 3d pdf, etc are being created and saved to disk where i tell it to. The problem comes when I want to go back into that project and view the tif, or 3d mesh in drone 2 map, the data is missing from the table of contents.

B

Brig Thomas

GIS Tech III

Central Utah Water Conservancy District

www.cuwcd.com

V. (801) 226-7137

( tel:8012267137)

C. (801) 787-8055

>>> James Taylor \products\2D for tiff files

1. If you can send me the log file in a message I can diagnose this for you.

2. Edit %LOCALAPPDATA%\Programs\ArcGIS\Drone2Map\Bin\data\config\log.json

3. Change the logLevel to "debug"

4. Start D2M, open the project and run processing

5. Send me %LOCALAPPDATA%\Drone2Map\log\d2m.log

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JamesTaylor3 · ‎10-05-2016

I looked at the logs. It looks like the problem is a known issue in Drone2Map 1.0.1 in that projects don't load properly when the Organization in AGOL is set to HTTPS Only. If you like you can verify this by turning this option off in your org:

Login as admin user
Click My Organization
Click EDIT SETTINGS
Click the Security tab
Uncheck Allow access to the organization through HTTPS only.

This issue has been corrected in Drone2Map 1.1 which will be released after the end of the year. Sorry for the inconvenience.

BrigThomas · ‎10-05-2016

Thanks

Yes I currently have the box checked to only allow https.

Brig Thomas

GIS Tech III

Central Utah Water Conservancy District

www.cuwcd.com

V. (801) 226-7137

( tel:8012267137)

C. (801) 787-8055

>>> James Taylor <geonet@esri.com> 10/5/2016 2:27 PM >>>

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Re: Data Gone from D2M but in on my computerreply from James Taylor

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( https://community.esri.com/message/639277-re-data-gone-from-d2m-but-in-on-my-computer?commentID=639277&et=watches.email.thread#comment-639277)

I looked at the logs. It looks like the problem is a known issue in Drone2Map 1.0.1 in that projects don't load properly when the Organization in AGOL is set to HTTPS Only. If you like you can verify this by turning this option off in your org:

1. Login as admin user

2. Click My Organization

3. Click EDIT SETTINGS

4. Click the Security tab

5. Uncheck Allow access to the organization through HTTPS only.