AnsweredAssumed Answered

Collector issue downloading map offline with specific layers

Question asked by colleen.lippert on Sep 19, 2016
Latest reply on Aug 1, 2017 by Hjmcea

I am able to download maps for offline use with the collector app as long as I add the layer from my content. However, when I try to add layers from the arcgis online server, I lose the ability to download the map offline. I've tested layers within my organization and found that the map would not download offline unless the layer was in my content Is there any way around this, or do the layers always have to be in "my content" to enable offline mode? . All the feature service layers that I published myself already have sync, update, delete options enabled. The layers I am trying to add are also feature service layers. One of the layers is USA parks which was created by esri. 

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