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ArcMap 10.4.1 crashes when loading mxd

Question asked by mapdiva40 on Sep 14, 2016
Latest reply on Mar 14, 2019 by jmccurry98

 We recently upgraded from ArcGIS 10.2.2 to 10.4.1. When trying to open an .mxd with certain users, ArcMap crashes with a fatal error. These same users, however, are able to open the .mxd files in 10.2. version. Anyone with similar issues?