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New to ArcGis and keeps crashing when I open a file by selecting it

Question asked by LauraBelanger on Sep 13, 2016
Latest reply on Sep 13, 2016 by rastrauch

I'm using ArcGis 10.1 on a Windows 10 64 bit computer.  ArcGis constantly crashes when I select a file to open BUT I've found that if I paste in the full file location and name it will then open.  So something is happening when I try to open the file by clicking on it.  Doesn't matter what time of file as far as I can tell.  A few qualifiers, I'm new to ArcGis and am not a developer.  Any ideas/help as to what's going on and how to fix? I uninstalled and reinstalled and that did not take care of it.